Full Time - Sales Associate - Tools - Opening

Lowe's Companies, Inc.•Missoula, MT

4d•Onsite

About The Position

The Sales Associate, listed in the opening as a Tools role, welcomes customers to Lowe’s and helps them find appropriate products and services for home improvement projects. The associate listens to customers, answers questions, assists with product selection and handling, and helps ensure their needs are met. Most time is spent assisting customers and organizing merchandise, with daily tasks varying by department. Associates may occasionally load merchandise and may cross-train in other store areas. Department placement depends on hiring needs and skills.

Requirements

At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
At least 6 months of experience using common retail technology, such as smartphones and tablets.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
Follow lifting guidelines, limiting single lifts to 75 pounds; use team lifts minimally starting at 75 pounds or when needed.
Use powered equipment as required, with proper training or assistance from a trained coworker.

Nice To Haves

At least 6 months of retail and/or customer service experience.
Bilingual skills.
Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

Welcome customers, answer questions, and provide friendly, professional customer service.
Help customers locate, select, and handle merchandise.
Replenish shelves by identifying empty areas and down stocking merchandise.
Process orders and deliveries accurately so customers receive merchandise as expected and on time.
Cross-functionally train in other store areas to help provide customer service.
Prepare merchandise according to customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
Guide customers through shopping or checkout.
Complete other duties as assigned.
Occasionally load merchandise.
Travel occasionally to meetings, training, or neighboring stores if needed.