Sales Assoc, Part Time Twelve Oaks Mall

Williams-Sonoma • Novi, MI

19h • Onsite

About The Position

As a Sales Associate, you will provide customers with a unique shopping experience by offering excellent customer service. You will utilize effective selling techniques and provide in-depth product knowledge in a fast-paced, specialty retail environment.

Requirements

• Love to sell, can articulate a proven ability to exceed selling goals & most importantly can close a sale.
• Succeed in a team environment, while able to work independently & manage your own time.
• Thrive in an entrepreneurial environment & are constantly looking for ways to think outside-the-box.
• Know what questions to ask your customers in order to understand their personal cooking style & needs.
• Enjoy discovering the customer’s style, lifestyle & story to connect them to the right products.
• Proven ability to prioritize and handle multiple tasks simultaneously.
• Most successful when provided with clearly defined daily sales goals & metrics.
• Ability to be mobile on the sales floor for extended periods of time.
• Ability to operate POS system.
• Ability to lift and mobilize medium to large items, (up to 75 lbs.) while utilizing appropriate equipment and safety techniques.
• 1-2 years customer service experience and retail sales experience (specialty retail preferred, but not required).
• High school diploma or equivalent preferred.
• Part-Time Flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend (Friday, Saturday and/or Sunday) and two during the week (Monday to Thursday).
• For an associate to be scheduled 20 hours or more weekly, greater availability (beyond the minimum required above) that meets the needs of the business will be required.
• Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday or Saturday and Sunday).

Responsibilities

• Provide sincere, friendly, and energetic customer service by exemplifying World-Class service standards.
• Achieve established sales and contest goals.
• Maintain knowledge of current sales and promotions.
• Assist customers with special services including: gift wrap, gift registry, locating merchandise, catalog orders, special orders, back orders, charge sends, courier deliveries, and furniture orders.
• Utilize effective selling techniques to build multiple sales and increase productivity.
• Demonstrate comprehensive product knowledge, including features and benefits.
• Efficiently and accurately perform register transactions (sales, returns, and exchanges).
• Assist in implementation and maintenance of visual merchandise presentation, signage, and lighting.
• Uphold store maintenance and cleanliness standards; straighten, clean, and help maintain stockroom as needed.
• Process, ticket, and restock merchandise as needed.
• Perform other duties as assigned by management.
• Comply with all Company policies and procedures.

Benefits

• A generous discount on all Williams-Sonoma, Inc. brands
• A 401(k) plan and other investment opportunities
• A wellness program that supports your physical, financial and emotional health
• Paid vacations and holidays (full-time)
• Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees