Sales Associate-ANN

KnitWell Group•El Paso, TX
•Onsite

About The Position

LOFT creates modern, feminine, versatile clothing for women and aims to help them feel confident and express themselves. As a Sales Associate, you serve as a brand ambassador, create authentic connections with customers, and guide their shopping journeys with personalized styling recommendations. You help keep merchandise organized and properly placed on the sales floor, collaborate with the team to create personalized customer experiences, and contribute to an inviting store environment. The role involves customer engagement and product recommendations, delivering personalized service that supports brand loyalty, maintaining visual and operational standards, and using technology to stay informed about company priorities and promotions. You will also use available tools to support an omnichannel shopping experience, partner with store leaders to meet individual goals and daily expectations, and build productive relationships with colleagues.

Requirements

  • Bring a hospitality mindset when engaging with customers.
  • Have flexible availability, including evenings, weekends, and holidays.
  • Be proficient with technology and able to operate a point-of-sale system.
  • Take initiative in making thoughtful decisions.

Nice To Haves

  • Sales Associate or other customer-focused experience is preferred.

Responsibilities

  • Connect with customers and listen to their needs to create personalized customer experiences.
  • Share product knowledge and recommendations to help style customers.
  • Use brand behaviors and personalized service to drive brand loyalty.
  • Uphold visual and operational standards while keeping the focus on the customer.
  • Use technology to stay informed about company priorities and promotions and provide a seamless omnichannel shopping experience using available tools.
  • Partner with store leaders to achieve individual goals and daily expectations.
  • Build productive relationships by sharing ideas and helping others.
  • Keep merchandise organized and in the right place on the sales floor.

Benefits

  • 401(k) plan
  • Merchandise discounts, plus eligibility for discounts at sister brands
  • Professional development and opportunities for advancement across the company's brands
  • Community impact through philanthropic partnerships
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