Full Time - Sales Associate - Paint - Closing
About The Position
As a Customer Service Associate in the Paint department, you welcome customers to Lowe’s and help them find products and services for their home improvement needs. You provide friendly, professional service, answer questions, assist customers with selecting and handling merchandise, and help ensure their needs are met. The position involves organizing and replenishing merchandise, processing orders and deliveries, and preparing department merchandise to meet customer needs, including tinting and mixing paint. Associates may cross-train in other store areas and complete other duties as assigned. The role may require occasional travel to meetings, training, or neighboring stores, but regular travel is not required. Work conditions can include indoor and outdoor environments, variable temperatures and weather, noise, and moving or shaking objects and equipment. Lifting methods vary by role, weight, and volume; single lifts are limited to 75 pounds, and team lifts are used minimally starting at 75 pounds or when needed. Powered equipment should be used when required, with proper training or assistance from a trained coworker.
Requirements
- At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
- At least 6 months of experience using common retail technology, such as smartphones and tablets.
- Ability to read, write, and perform basic arithmetic, including addition and subtraction.
- Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
- Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
Nice To Haves
- At least 6 months of retail and/or customer service experience.
- Bilingual skills.
- A trade-related certification relevant to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
Responsibilities
- Welcome customers, answer questions, and provide friendly and professional customer service.
- Help customers locate and handle merchandise.
- Down-stock merchandise by identifying empty shelf areas and replenishing supplies.
- Process orders and deliveries accurately so customers receive merchandise as expected and on time.
- Cross-train in other store areas to support customer service.
- Prepare merchandise based on customer needs, including tinting and mixing paint.
- Guide customers through shopping or checkout.
- Complete other duties as assigned.
Benefits
- Multiple health insurance options.
- Tuition assistance program.
- Company-matching 401(k).
- Optional Employee Stock Purchase Program.
- 10% Associate Discount.
- Track to the Trades program.
- Competitive pay.
- Flexible schedules.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
