Full Time - Sales Associate - Paint - Closing

Lowe's Companies, Inc.•Sulphur, LA
•Onsite

About The Position

The Sales Associate is a Customer Service Associate in Lowe’s Paint department. The role welcomes customers, helps them find and select products and services for home improvement projects, answers questions, and provides friendly, professional service. Associates may help customers handle merchandise, replenish shelves, process orders and deliveries, and prepare merchandise to meet customer needs, including tinting and mixing paint. They may guide customers through shopping or checkout, occasionally load merchandise, and cross-train in other store areas. Department assignments and daily duties may vary based on hiring needs and skillsets. The role may involve working indoors and outdoors in variable weather and climate conditions, as well as exposure to noise and moving or shaking objects and equipment. Lifting requirements vary; associates must follow lifting guidelines, including limiting single lifts to 75 pounds and using team lifts minimally starting at 75 pounds or when needed. Properly trained powered equipment or assistance from a trained coworker should be used as required. Regular travel is not required, though occasional travel to meetings, training, or neighboring stores may be needed.

Requirements

  • Six months of experience using a computer, including inputting, accessing, modifying, or outputting information.
  • Six months of experience using common retail technology, such as smartphones and tablets.
  • Ability to read, write, and perform basic arithmetic, including addition and subtraction.
  • Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform the job.
  • Ability to lift at least 25 pounds unassisted, or over 25 pounds with or without an accommodation.

Nice To Haves

  • Six months of retail and/or customer service experience.
  • Bilingual skills.
  • Certification in a trade related to the department.

Responsibilities

  • Welcome customers, answer questions, and deliver friendly and professional customer service.
  • Assist customers with locating and handling merchandise.
  • Down stock merchandise by identifying empty shelf areas and replenishing supplies.
  • Process orders and deliveries accurately so customers receive merchandise as expected and on time.
  • Cross-functionally train in other areas of the store to help deliver the best customer service.
  • Prepare merchandise in the department based on customer needs, including tinting and mixing paint.
  • Guide customers through shopping or checkout.
  • Complete other duties as assigned.

Benefits

  • Multiple health insurance options.
  • Tuition assistance program.
  • Company-matching 401(k).
  • Optional Employee Stock Purchase Program.
  • 10% Associate Discount.
  • Track to the Trades program.
  • Flexible schedules.
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