Wolford - FT Sales Associate
Wolford Retail Stores•Boston, MA
•Onsite
About The Position
Wolford represents the epitome of luxury and innovation in legwear and bodywear. With a rich heritage of knitting expertise and a global presence, we are committed to delivering exceptional quality, unmatched comfort, and a tailored customer experience. We empower our teams to exceed expectations, foster innovation, and contribute to the growth of a timeless, desirable brand. Join the World of Wolford — and help shape our future.
Requirements
- 1–2 years of retail experience; luxury or premium brand experience preferred
- Proficient with POS systems and retail technology
- Strong communication and customer service skills
- Energetic, self-motivated, and sales-driven
- Professional presentation and adherence to Wolford’s dress code standards
Responsibilities
- Deliver an exceptional customer experience by providing knowledgeable, personalized, and attentive service
- Actively drive sales through cross-selling, upselling, and client outreach
- Maintain and grow a client book; proactively build relationships with new and returning customers
- Consistently meet or exceed individual sales and KPI targets
- Ensure all visual merchandising standards are executed, including window displays and in-store presentation, in line with corporate guidelines
- Support inventory management including deliveries, transfers, and stock organization
- Maintain a pristine boutique environment including selling floor, fitting rooms, stockroom, and cash wrap
- Handle point-of-sale transactions with accuracy and care, including cash handling and end-of-day procedures
- Participate in regular team meetings and trainings focused on product knowledge, customer service, and brand initiatives
- Ensure full compliance with company policies, safety standards, and local regulations
- Assist with pricing, returns/exchanges, and administrative tasks as needed
- Maintain a strong awareness of loss prevention and uphold all security standards
- Key holding responsibilities may be assigned
Benefits
- Become a Brand Ambassador for a globally respected luxury brand
- Receive pieces from new collections to represent the brand in-store
- Generous paid time off, including vacation, personal, and sick days
- Comprehensive insurance benefits package
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
251-500 employees
