Sales Associate (Dothan, AL) - Johnson & Johnson MedTech - Orthopaedics

Johnson & Johnson Innovative MedicineDothan, AL
Onsite

About The Position

Johnson & Johnson MedTech - Orthopaedics is searching for the best talent for a Sales Associate position in the Dothan, AL territory. This role is part of the MedTech Sales team, specifically in Clinical Sales – Surgeons (Commission). The Orthopaedics division is focused on developing next-generation, smarter, less invasive, and more personalized treatments by leveraging innovation at the intersection of biology and technology. They aim to improve and expand the possibilities within Orthopaedics and are reimagining how we heal. The Orthopaedics teams help millions of people move each year, delivering clinical and economic value to surgeons and healthcare systems. Their solutions cover joint reconstruction, trauma and craniomaxillofacial, sports, extremities, and elective foot and ankle, spine, and robotics and digital surgery. DePuy Synthes, a part of Johnson & Johnson Medical Devices Companies, offers one of the most comprehensive orthopedics portfolios globally, with solutions designed to advance patient care and provide clinical and economic value. DePuy Synthes Trauma specifically offers a wide range of trauma care solutions for various injuries using both traditional and minimally invasive techniques.

Requirements

  • Bachelor’s Degree or Associate Degree or Medical Certification (CST, PT, etc.) + minimum of 2 years of professional and/or related experience OR Minimum of 4 years of professional and/or related experience OR Recently transitioned from Active Military Duty
  • Ability to work in a lab/operating room environment.
  • A valid driver's license issued in the United States.
  • Ability to travel, which may include weekend and/or overnight travel.
  • Residence in or willingness to relocate to the posted territory.
  • Strong interpersonal communication, negotiation, influencing, strategic thinking, problem solving, and business acumen skills required.
  • Must be efficient, organized, self-motivated, positive, and pro-active.
  • Strong technical product knowledge of surgical instruments, procedures, protocols and solutions preferred.

Nice To Haves

  • Strong technical product knowledge of surgical instruments, procedures, protocols and solutions

Responsibilities

  • Provide clinical and customer support in hospitals and during procedures, ensuring high levels of customer service, sales logistics, technical expertise, and product knowledge.
  • Support sales objectives, cover cases, and maintain/manage surgeon and account relationships within a geographic territory.
  • Offer and sell the full range of portfolio, services, and solutions for assigned accounts.
  • Assist the DePuy Synthes sales organization in retaining and supporting existing customers, and in product conversions with new customers.
  • Assist in achieving established sales goals, including market share objectives in the prescribed territory.
  • Apply knowledge of the sales process, product portfolio, and customer insights to improve sales outcomes.
  • Guide and assist surgeons in the operating room with clinical and product knowledge.
  • Use product knowledge to present, demonstrate, and ensure proper utilization of DePuy Synthes products.
  • Support customers by attending surgeries, ensuring proper equipment availability and performance, and optimizing instrument trays.
  • Provide Operating Room and Sterile Processing Department consultation.
  • Troubleshoot and provide technical assistance, handle customer requests, manage hospital billing, and create/close purchase orders.
  • Share key customer, procedural, and marketplace insights with sales, clinical, marketing, and strategic account teams to enhance solutions and service levels.
  • Prepare sales reports and documents as required.
  • Maintain, track, and effectively deploy equipment and assets throughout the assigned area, ensuring product availability.
  • Ensure all promotional materials are maintained in a presentable manner.
  • Ensure DePuy Synthes Services and offerings meet the highest quality standards.
  • Focus on customer satisfaction and retention, and improving customers’ insights into DePuy Synthes tangible and non-tangible value proposition and solutions.
  • Differentiate DPS’s products versus competition by providing unique customer insights.

Benefits

  • Consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law.
  • Consideration for employment as a protected veteran and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
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