Sales Associate, Trauma (Springfield, IL) - Johnson & Johnson MedTech - Orthopaedics
About The Position
This role is for a Sales Associate in the Trauma division of Johnson & Johnson MedTech, specifically within Orthopaedics. The position is based in Springfield, IL. The company is focused on healthcare innovation, aiming to prevent, treat, and cure diseases with smarter, less invasive, and personal solutions. The Orthopaedics team develops next-generation treatments, helping millions of people move each year and delivering value to surgeons and healthcare systems. DePuy Synthes, part of Johnson & Johnson Medical Devices, offers a comprehensive orthopedics portfolio, including solutions for joint reconstruction, trauma, craniomaxillofacial, spinal surgery, and robotics. The DePuy Synthes Trauma division provides a wide range of trauma care solutions for various injuries, utilizing both traditional and minimally invasive techniques. The Sales Associate will provide clinical and customer support in hospitals and during procedures, ensuring high levels of customer service, sales logistics, technical expertise, and product knowledge. They will also support sales objectives, cover cases, and manage surgeon and account relationships within their territory, potentially selling the full breadth of the portfolio, services, and solutions.
Requirements
- Bachelor’s Degree or Associate Degree or Medical Certification (CST, PT, etc.) + minimum of 2 years of professional and/or related experience OR Minimum of 4 years of professional and/or related experience OR Recently transitioned from Active Military Duty
- The ability to work in a lab/operating room environment.
- A valid driver's license issued in the United States.
- The ability to travel which may include weekend and/or overnight travel.
- Residence in or willingness to relocate to the posted territory.
- Strong interpersonal communication, negotiation, influencing, strategic thinking, problem solving, and business acumen skills required.
- A qualified candidate will be efficient, organized, self-motivated, positive and pro-active.
Nice To Haves
- Strong technical product knowledge of surgical instruments, procedures, protocols and solutions preferred.
Responsibilities
- Assist the DePuy Synthes sales organization in retaining and supporting further penetration with existing customers, while supporting product conversions with new customers.
- Assist in the attainment of established sales goals including market share objectives in the prescribed territory.
- Apply knowledge of the sales process, product portfolio, and customer knowledge to improve sales outcomes.
- Guide and assist surgeons in the operating room through clinical and product knowledge.
- Use product knowledge to present, demonstrate, and ensure proper utilization of DePuy Synthes products.
- Support customers by attending surgeries, assuring that the proper equipment is available and performing, including ways to optimize trays.
- Provide Operating Room and Sterile Processing Department consultation.
- Troubleshoot and provide other technical assistance; handle customer requests, effectively manage hospital billing, create/close purchase orders.
- Share key customer, procedural, and marketplace insights with other sales, clinical, marketing, and strategic account teams to improve on solutions/service levels.
- Prepare sales reports and documents as required.
- Maintenance, tracking, and effective deployment of equipment and assets throughout the assigned area, ensuring product availability.
- Ensure all promotional materials are maintained in a presentable manner.
- Ensure DePuy Synthes Services and offerings meet the highest quality standards.
- Focus on customer satisfaction and retention; and improving the customers’ insights into DePuy Synthes tangible and non-tangible value proposition and solutions.
- Differentiate DPS’s products versus competition by providing the customer unique insights.
Benefits
- medical
- dental
- vision
- life insurance
- short- and long-term disability
- business accident insurance
- group legal insurance
- consolidated retirement plan (pension)
- savings plan (401(k))
- Vacation –120 hours per calendar year
- Sick time - 40 hours per calendar year (56 hours for Washington State residents)
- Holiday pay, including Floating Holidays –13 days per calendar year
- Work, Personal and Family Time - up to 40 hours per calendar year
- Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
- Condolence Leave – 30 days for an immediate family member: 5 days for an extended family member
- Caregiver Leave – 10 days
- Volunteer Leave – 4 days
- Military Spouse Time-Off – 80 hours
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
