Sales Associate-ANN

KnitWell Group•Nanuet, NY
•Onsite

About The Position

LOFT creates modern, feminine, versatile clothing for women and aims to help customers feel confident and express themselves. The Sales Associate serves as a brand ambassador, building authentic connections with customers and guiding their shopping journeys through personalized styling recommendations. The role also helps maintain an organized, attractive sales floor and collaborates with the team to provide welcoming, personalized customer experiences. The Sales Associate uses product knowledge, brand behaviors, technology, and available omnichannel tools to support customers and promote brand loyalty. The role partners with store leaders to meet individual goals and daily expectations, maintains visual and operational standards, and builds productive relationships with colleagues.

Requirements

  • Bring a hospitality mindset when engaging with customers.
  • Have flexible availability, including evenings, weekends, and holidays.
  • Be proficient with technology and able to operate a point-of-sale system.
  • Take initiative and make thoughtful decisions.

Nice To Haves

  • Sales Associate or other customer-focused experience.

Responsibilities

  • Connect with customers, listen to their needs, and create personalized customer experiences.
  • Share product knowledge and recommendations to help style customers.
  • Use brand behaviors and personalized service to drive brand loyalty.
  • Maintain high visual and operational standards while keeping the customer a priority.
  • Use technology to stay informed about company priorities and promotions, and use available tools to provide a seamless omnichannel shopping experience.
  • Partner with store leaders to achieve individual goals and daily expectations.
  • Build productive relationships by sharing ideas and helping others.
  • Keep merchandise organized and properly placed on the sales floor.

Benefits

  • 401(k) plan
  • Merchandise discounts, plus eligibility for discounts at sister brands
  • Professional development and opportunities for advancement across the company's brands
  • Community impact through philanthropic partnerships
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