Sales Associate

Knitwell Group•Scarsdale, NY
•$17 - $21•Onsite

About The Position

Talbots is seeking a part-time Sales Associate for its Scarsdale, New York store. The associate provides meaningful customer service, promotes products, builds customer relationships, and supports the store management team in growing the business. The role involves assisting multiple customers, applying fashion and product knowledge to create outfit suggestions, meeting sales and service metrics, and completing operational projects. Associates are expected to participate in learning opportunities and respond to coaching and feedback. The position description may change and is not intended to include every duty or responsibility.

Requirements

  • Demonstrated selling competence, styling expertise, and a love of fashion.
  • Drive to create, build, and cultivate relationships.
  • Ambition and passion for achieving individual and team goals; ability to thrive in a team environment.
  • Excellent verbal communication skills and a high level of integrity.
  • Technological competency to navigate a computer, iPad, or handheld system.
  • Strong organizational skills and ability to multitask in a fast-paced, changing environment.
  • Ability to work cooperatively in a diverse work environment.
  • Ability to climb ladders, move around regularly, and stand for extended periods.
  • Ability to bend, reach, stretch for products, and lift, carry, and move at least 40 lbs.
  • Open availability for 15 to 20 hours per week, with flexibility for business needs including evenings, weekends, and holidays.

Responsibilities

  • Provide an exceptional and meaningful customer service experience that promotes products and builds brand relationships.
  • Assist the management team in building store business.
  • Use service enhancers, including Concierge, to build strong relationships.
  • Serve multiple customers at a time and handle simultaneous tasks or projects.
  • Stay aware of fashion trends and learn about new arrivals, including fit, color, and fashion details.
  • Use product knowledge and fashion expertise to create outfits and suggest items that meet customers’ needs.
  • Participate in learning opportunities and accept direction, coaching, and feedback to maximize performance.
  • Achieve sales and service metrics, including clientelling and outreach, appointment setting, and Talbots Classic Awards.
  • Complete assigned projects and operational tasks, including filling orders, replenishment, and recovery.

Benefits

  • Incentive opportunities.
  • Comprehensive benefits packages are accessible to full-time and eligible part-time employees.
  • 50%, 60%, and 70% merchandise discounts on Talbots and Haven Well Within.
  • Referral Incentive Program.
  • Discounts on travel, shopping, concerts, and more.
  • Growth opportunities and tools to grow beyond the position.
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