FT Sales Associate - North Georgia Premium Outlets
About The Position
Marc Jacobs International seeks a Sales Associate for its North Georgia Premium Outlets store in Dawsonville, Georgia. The Sales Associate drives sales and service by delivering an exceptional client experience, engaging in clienteling, and assisting with store operations. The role focuses on achieving sales and commercial KPIs, building client relationships and repeat business, sharing product and styling expertise, and maintaining an organized, welcoming store environment. The position requires a customer-service mindset, strong communication and organizational skills, knowledge of the Marc Jacobs brand and products, and the ability to work a retail schedule that includes evenings, weekends, and holidays. The offered rate of pay depends on the candidate’s relevant skills and experience. The job description notes that duties and responsibilities may change or be assigned with or without notice.
Requirements
- At least 1 year of experience in retail, sales, or an industry-adjacent role focused on customer service.
- Experience generating sales and building and developing client relationships.
- Demonstrated verbal and written communication skills.
- Ability to demonstrate passion and empathy for clients and anticipate and exceed client expectations.
- Ability to embrace change and new opportunities while remaining true to the Marc Jacobs brand DNA.
- Ability to promote curiosity, diversity, and collaboration and remain open to new ideas.
- Excellent organizational, follow-up, and time-management skills.
- Passion for the Marc Jacobs brand and product offering.
- Computer skills, including operating a point-of-sale system and navigating Microsoft Office.
- Flexibility to work a retail schedule that includes evenings, weekends, and holidays.
Responsibilities
- Consistently achieve or exceed individual and store sales goals and other commercial KPIs.
- Keep the store guest-ready and create a welcoming environment where clients feel comfortable and free to be themselves.
- Build sales by providing styling expertise, knowledge of seasonal trends, and product knowledge.
- Explain and deliver the stages of the client journey and the behaviors needed to create a unique, elevated experience and drive repeat business.
- Demonstrate knowledge of the Marc Jacobs brand universe, including its products, brand DNA, and pillars.
- Capture client data and cultivate new and existing client relationships.
- Initiate regular client contact and promptly follow up on sales, events, and client inquiries.
- Foster collaboration and open communication with colleagues and management.
- Maintain a curious, learning-oriented attitude and seek and receive feedback from colleagues and management.
- Keep the sales floor and stockroom well organized.
- Adhere to company policies and procedures.
Benefits
- Paid holidays, vacation time, sick time, and personal time.
- Medical, dental, and vision insurance.
- 401(k) matching.
- Discounts on travel, entertainment, and more through PerkSpot.
- Discounts on Marc Jacobs products and access to discounts on other LVMH brands.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
