Sales Associate

Petco•East Cobb, GA
•Onsite

About The Position

As a Sales Associate, you are at the heart of the Pet Care Center experience. You help pet parents find the right products and solutions for their pets while creating a welcoming, safe, and engaging environment. This role suits someone who enjoys helping others, learning about pet care, and working with a team in a fast-paced, purpose-driven retail environment. The position involves customer service and sales, cashiering, merchandise replenishment, merchandising, and maintaining store standards. It is performed in a Pet Care Center retail environment with active engagement on the sales floor. Flexible availability is needed to support store operating hours, including evenings, weekends, and holidays. The starting rate is $14.00.

Requirements

  • Passion for animals and an interest in pet care.
  • Strong communication and interpersonal skills.
  • Ability to multitask and work in a fast-paced environment.
  • Basic math skills and comfort handling cash and transactions.
  • Strong attention to detail and reliability.
  • Ability to safely lift and move merchandise, supplies, or animals weighing up to 50 pounds.
  • Ability to work in proximity to animals, including exposure to animal dander, odors, noises, and cleaning chemicals.
  • Flexible availability to support operating hours, including evenings, weekends, and holidays.

Nice To Haves

  • Previous retail or customer service experience is preferred but not required.

Responsibilities

  • Support the health, safety, and proper care of animals in accordance with Petco policies and standards.
  • Share accurate product and pet care information to help customers make informed choices.
  • Greet customers and provide friendly, helpful, solution-focused service.
  • Create positive shopping experiences that build trust and customer loyalty.
  • Collaborate with teammates to support store goals.
  • Help maintain a clean, safe, welcoming, organized, and visually appealing store and sales floor.
  • Assist customers in selecting products and services that meet their pets’ needs.
  • Process sales, returns, and exchanges accurately and efficiently; perform cashiering and point-of-sale transactions.
  • Educate customers on products, services, and promotions, and support store sales and service goals.
  • Stock shelves, replenish merchandise, and support inventory integrity and stock accuracy.
  • Assist with store recovery, merchandising, promotional set-ups, and daily operational routines.
  • Follow company policies, procedures, and safety standards.
  • Complete additional tasks and responsibilities as assigned.

Benefits

  • Opportunities to learn, grow, and explore career paths.
  • Welcoming, inclusive team environment.
  • Purpose-driven work that makes a difference for pets and people.
  • Fun, fast-paced role where no two days are the same.
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