Sales Associate

ROCKY MOUNTAIN CHOCOLATE FACTORY INC • Nashville, TN

3d • Onsite

About The Position

The Retail Associate assists customers with purchasing merchandise while providing excellent customer service and maintaining a welcoming retail environment.

Requirements

• Ability to demonstrate excellent customer service and communication skills.
• Ability to work both independently and as part of a team.
• Must be able to follow cooking instructions.
• Ability to operate or quickly learn the store’s point-of-sale system and handle all forms of payment in an accurate manner.
• Excellent verbal communication and active listening skills.
• Strong sales and customer service skills.
• Ability to follow instructions and perform assigned tasks accurately.
• Basic knowledge of product offering or willingness to learn product information.

Responsibilities

• Provide excellent customer care including greeting, providing samples, answering questions, and informing every customer of store promotions.
• Demonstrates and explains products, selecting and suggesting options suitable for the customer’s needs.
• Stock, merchandise and rotate product to ensure quality standards and sufficient supplies are maintained from the sales floor, stock room, or other inventory locations; places special orders as needed.
• Collects payment using the store point-of-sale system.
• Cook and/or hand dip store made product to meet store requirement and order demands.
• Perform cleaning duties in compliance with food safety standards and to demonstrate a high level of store appearance and cleanliness.
• Provide excellent customer care including greeting and sampling every customer, informing every customer of store promotions, and demonstrating knowledge of product.
• Take phone and in-person orders from customers and fulfill product orders.
• Operate point of sale register in an accurate manner, ensuring proper and consistent usage of discount and promotion buttons, and maintaining accurate cash and sales balances.
• Stock, merchandise, and rotate product to ensure quality standards and sufficient supplies are maintained.
• Cook and/or hand dip store made product to meet store requirement and order demands.
• Perform cleaning duties in compliance with food safety standards and to demonstrate a high level of store appearance and cleanliness.
• Miscellaneous department related tasks as assigned.

Benefits

• Flexible Schedule
• Professional Development Opportunities
• Employee Purchase Discounts

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed