Sales Associate, Stuyvesant Plaza

Knitwell Group•Albany, NY
•$16 - $20•Onsite

About The Position

WHBM is built on the fashion contrast of white and black and inspires independent women through modern, timeless styles. The company describes itself as a place where passionate people can learn, grow, and build empowered careers. The Sales Associate is the welcoming face of a customer-centered store environment grounded in hospitality. The role works with the team to build genuine customer connections, share product knowledge, and deliver personalized service. It also supports store performance and daily operations through customer engagement, merchandising, inventory replenishment, and maintaining the store environment.

Requirements

  • Passion for the brand, fashion, and empowering confidence.
  • Flexible availability, including nights, weekends, and holidays.
  • Team-player mindset with a high level of ownership and initiative.
  • Ability to quickly learn new processes and tools.
  • Strong interpersonal and communication skills.
  • Minimum age of 16 in AZ, GA, ID, IL, KS, MS, MO, MT, ND, NV, OK, SD, TX, UT, and VA; minimum age of 18 in all other states.
  • Ability to bend, reach, and stretch for products; maneuver around the sales floor and stockroom; operate the register; and lift or carry up to 50 pounds.

Responsibilities

  • Deliver a customer-centered experience that reflects the company’s culture of hospitality.
  • Initiate authentic conversations with customers to understand their needs and provide personalized service.
  • Use available tools to create a seamless omnichannel experience.
  • Educate customers about the benefits of brand loyalty programs.
  • Stay accountable to personal goals and contribute to overall store performance.
  • Assist store leaders with merchandising, inventory replenishment, and store organization.
  • Maintain a visually inspiring store environment that reflects brand standards.
  • Contribute to a positive work environment through teamwork and collaboration.

Benefits

  • Optional medical, dental, and vision insurance
  • 401(k) plan
  • Merchandise discounts and eligibility for discounts at sister brands
  • Professional development and opportunities for advancement across the company’s brands
  • Community impact through philanthropic partnerships
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