Sales Associate (Health & Beauty Section)

Village of Donki • Tamuning, GU

9d • Onsite

About The Position

The Health & Beauty Sales Associate plays a key role in delivering exceptional customer experiences and driving sales within the health & beauty section. This position is responsible for understanding product offerings, assisting customers in making informed purchasing decisions, and contributing to the overall success and positive image of our establishment.

Requirements

• A high school diploma or equivalent is required.
• Ability to read, analyze, and interpret general business data and effectively respond to the data.
• Ability to write routine reports and correspondence.
• Ability to effectively present information and respond to questions from vendors, customers, employees, or others involved or associated in the warehouse section function.
• Ability to work with mathematical concepts relevant to the role such as addition, subtraction, multiplication, and division.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• A valid driver’s license, health certificate able to obtain a certification is required for this position.
• Product knowledge, basic math skills, and inventory management.
• Empathy, communication, persuasion and problem-solving.
• Strong verbal and written communication skills to interact with customers, staff, and management.
• Excellent organizational abilities to manage inventory, schedules, and multiple tasks simultaneously.
• Capacity to analyze sales data, trends, and performance metrics to make informed decisions.
• Dedication to providing exceptional customer service and resolving issues effectively ensuring “Customers matters most.”
• Familiarity with inventory management systems, POS systems, and basic computer skills.
• The job often requires prolonged periods of standing and walking around the sales floor, assisting customers, supervising staff, and inspecting merchandise displays.
• Handling merchandise, restocking shelves, and assisting with inventory management might involve lifting and carrying boxes or items of various weights, typically up to 25-50 pounds.
• Tasks like rearranging merchandise displays, stocking shelves, or retrieving items for customers may require frequent bending, reaching, and stretching.
• The work environment can be fast-paced and dynamic, involving exposure to moderate noise levels, interaction with customers and staff, and occasional stress due to managing multiple responsibilities simultaneously.
• The role involves constant attention to detail, often requiring the ability to read small print, assess merchandise quality, analyze sales data, and make strategic decisions.
• Mental agility, problem-solving skills, and the ability to multitask efficiently are essential.
• This role might require flexible hours, including evenings, weekends, and holidays, to meet the demands of the retail schedule, potentially leading to irregular or extended work hours.
• Adherence to safety protocols and proper lifting techniques is crucial to mitigate the risk of injury in a retail environment that involves physical activities.
• Proper personal protective equipment (PPE) will be provided and is mandatory in designated areas and job tasks.
• Adherence to safety guidelines and protocols is mandatory.
• Employees are expected to report any unsafe conditions or incidents promptly.

Nice To Haves

• Previous experience in a retail environment preferred.
• General knowledge of basic accounting a plus.

Responsibilities

• Greets customers, responding to questions, improving engagement with merchandise and providing outstanding customer service.
• Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment.
• Stocking, restocking shelves, ensure prices are correct for each product and maintaining a clean and properly displayed feature area specifically endcaps and signage/POPs.
• Other duties as instructed or assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED