Sales Associate

Goodwill Industries of Akron•Cuyahoga Falls, OH

About The Position

Goodwill Industries of Akron is hiring an entry-level Sales Associate / Cashier to provide customer service to shoppers and donors and support the organization’s community mission. The Sales Associate is a visible representative of the agency and helps create a welcoming experience in its stores. The role includes cashiering, assisting customers with Goodwill Club membership and the Elizabeth Clark Fund, handling donations and merchandise, completing financial and operational reports, answering the phone, and maintaining clean, organized areas.

Requirements

Ability to operate a cash register, including basic math, computer, and typing skills.
Ability to count back change.
Ability to lift up to 30 lbs.
Customer service skills.
Friendly demeanor and excellent interpersonal and verbal communication skills.
Reliability and trustworthiness.
Ability to work independently while fostering a strong team atmosphere and promoting the agency positively.

Responsibilities

Greet customers and donors warmly and provide customer service as the top priority.
Inform customers about the Elizabeth Clark Fund and encourage participation.
Encourage customers to sign up for or use their Goodwill Club membership.
Assist customers with purchases and operate the cash register and point-of-sale system accurately and efficiently.
Complete reports, including donation counts, readings, daily business statements, deposits, and cash drawer balances.
Answer phone calls and listen carefully while providing friendly customer service.
Select and price donated goods and textiles according to Goodwill quality control standards.
Keep all areas neat and clean.