Sales Associate (Full-Time) - Euclid Superior, East Cleveland, OH

DTLR, Inc.•East Cleveland, OH

9d•$13 - $14

About The Position

The Full-Time Sales Associate assists the store management team with daily operations, including customer service, sales, merchandising, and other assigned duties. The role is expected to be performed professionally, courteously, reliably, and with a focus on results. Associates help customers identify and select suitable merchandise, maintain DTLR standards, support shipment processing and inventory presentation, and help uphold operational, safety, and loss-prevention standards. The standard work week is 35 to 40 hours.

Requirements

Excellent command of English to communicate effectively with management, customers, and coworkers.
Demonstrated leadership and ability to work with minimal supervision and take charge of the store when necessary.
Open availability and flexibility to meet customer demand and business needs.
Basic fashion and style trend knowledge and desire to work with customers in a retail setting.
Proven ability to build and work as part of a team, handle responsibility, and understand the needs of the street lifestyle customer.
Willingness to work in multiple stores within the assigned district.
Ability to stand for extended periods and lift, carry, push, or pull up to 50 pounds.
Ability to work extended hours during critical project phases and in a fast-paced, dynamic environment.
Reliable transportation.

Nice To Haves

Previous retail or customer service work experience is preferred but not necessary.
High school diploma or equivalent is preferred.

Responsibilities

Build customer relationships and provide professional, courteous, attentive, honest, and responsive service.
Identify customer needs and provide knowledgeable assistance in selecting products.
Use basic fashion and trend knowledge to recommend appropriate merchandise and build customer relationships.
Assist with shipments, merchandising, restocking, and pricing.
Maintain a positive and enthusiastic attitude toward the job and company.
Comply with and enforce company policies.
Participate in service training and product programs.
Assist the Store Manager in monitoring and identifying loss or store inconsistencies to help meet shrink goals at or below the company plan.
Monitor and control operational compliance, safety, and business standards.
Support employee training in suggested selling and merchandising techniques.
Help minimize inventory shrinkage by protecting against shoplifting and internal theft and following loss-prevention and security procedures.
Follow proper point-of-sale procedures, balance money received during the assignment, and work with store management to investigate discrepancies.
Keep management informed of important developments, potential problems, and other information relevant to effective management.
Help maintain a neat and orderly sales environment.
Perform other duties as assigned.