PT Sales Associate

LOVESAC COMPANY•Gilbert, AZ

6d•$17 - $19•Onsite

About The Position

Lovesac is hiring a part-time Sales Associate for its SanTan Village location in Gilbert, Arizona. The Sales Associate connects with customers, helps them select and design furniture suited to their lifestyles and spaces, and delivers an engaging, customer-first experience. The role involves actively selling, following Lovesac’s selling process, maintaining and following up on a personal quote pipeline, building lasting customer relationships, demonstrating product knowledge, and working toward sales goals and key performance indicators. The Sales Associate also contributes to an inclusive team culture and supports daily store operations, including opening and closing, inventory, visual standards, promotions, and special projects. The role requires use of technology and internal CRM systems, flexibility to work peak selling periods, occasional travel as required, and the ability to perform the physical tasks involved in selling-floor work and furniture assembly.

Requirements

Must be at least 18 years old.
At least 1 year of experience in retail or customer service.
Must regularly work during high-traffic and peak selling periods, including weekends, holidays, and nights.
Ability to use technology for sales and customer support, including product demonstrations and internal CRM systems.
Ability to travel as required to local stores, third-party vendors, and occasional meetings using various forms of transportation.
Excellent judgment, integrity, and trustworthiness when handling financial transactions, sensitive business and customer data, customer privacy, and the comfort and safety of people and property.
Effective communication skills and ability to manage conflict in a reasonable, nonconfrontational manner.
Ability to stand and walk for extended periods, up to 8 hours per shift.
Ability to move furniture weighing up to 75 pounds from lower to higher positions or horizontally between positions.
Ability to bend, twist, kneel, reach, stoop, crawl, and climb.

Responsibilities

Greet customers and actively sell by following the Lovesac selling process.
Maintain a personal quote pipeline and follow up with customers to drive conversion.
Build customer loyalty, repeat business, and brand advocacy through genuine connections.
Understand customers’ needs, provide exceptional service, and manage the customer journey from beginning to end.
Demonstrate product knowledge, provide brand tours and product education, and close sales.
Meet and exceed sales goals and key performance indicators through disciplined execution.
Contribute to an inclusive and respectful environment for customers and teammates.
Show accountability, flexibility, willingness to learn, and openness to feedback.
Support daily store operations, including opening and closing, inventory, visual standards, and promotions.
Use store systems and data to prioritize work and support efficient, customer-focused execution.
Uphold brand standards, safety requirements, and policies while protecting the business.
Take on additional priorities and special projects as needed.
Demonstrate and assemble furniture on the selling floor.

Benefits

Performance-based quarterly bonus
Competitive hourly wage
401(k) with company match
Legal and identity theft plans
Paid time off and holiday pay
Associate Resource Groups
Lovesac Gives Back
Verizon employee discounts
Employee Assistance Program (EAP)
Access to discounted health benefits
Wellness and gym discount
Up to 26 hours of paid time off within the fiscal calendar year
Pay at 1.5 times the regular rate for hours worked over 40 in a work week
In certain jurisdictions, part-time associates may be eligible for paid sick and safe leave
Pay at 1.5 times the regular rate for hours worked on specified holidays