About The Position

The Sales Associate works in Lowe’s Outside Lawn & Garden department on the day shift, welcoming customers and helping them find products and services for home improvement needs. The role focuses on listening to customers, answering questions, selecting and locating merchandise, and providing friendly, professional service. Associates may occasionally load merchandise and help ensure customers receive their orders accurately and on time. Daily responsibilities can include organizing and replenishing merchandise, preparing products to meet customer needs, guiding customers through shopping or checkout, and cross-training in other store areas. The position may involve working indoors and outdoors in changing weather and climate conditions, exposure to noise and moving equipment, and physical tasks including prolonged standing or sitting and lifting merchandise.

Requirements

  • At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
  • At least 6 months of experience using common retail technology, such as smartphones and tablets.
  • Ability to read, write, and perform basic arithmetic, including addition and subtraction.
  • Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
  • Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.

Nice To Haves

  • At least 6 months of retail and/or customer service experience.
  • Bilingual skills.
  • Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

  • Welcome customers, answer questions, and provide friendly, professional customer service.
  • Help customers locate and handle merchandise.
  • Down stock merchandise by identifying empty shelf areas and replenishing supplies.
  • Process orders and deliveries accurately so customers receive merchandise as expected and on time.
  • Cross-functionally train in other store areas to help provide customer service.
  • Prepare merchandise to meet customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
  • Guide customers through shopping or checkout.
  • Occasionally load merchandise.
  • Perform other duties as assigned.

Benefits

  • Health insurance options
  • Tuition assistance and other education support programs
  • Company-matching 401(k)
  • Employee Stock Purchase Plan
  • 10% Associate Discount and other discounts
  • Track to the Trades program and trade skills scholarships
  • Vision insurance
  • Dental insurance
  • Life and disability insurance
  • Paid time off, including vacation, holidays, sick time, and volunteer time, based on role, tenure, and locality
  • Flexible spending and health savings accounts
  • Employee Assistance Program, including work/life services and no-cost counseling
  • Business Travel Accident insurance
  • Maternity and parental leave
  • Adoption assistance
  • Wellness programs
  • Learning and development opportunities
  • Possible annual bonuses, deferred compensation plan enrollment, and grant awards, subject to eligibility
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