Full Time - Sales Associate - Paint - Closing

Lowe's Home Centers•Sulphur, LA

About The Position

As a Customer Service Associate in the Paint department, you provide friendly, professional customer service and help customers find products and services for their home improvement needs. You welcome customers, answer questions, assist with product selection, locate and handle merchandise, and help ensure orders and deliveries are accurate and on time. The role also includes organizing and replenishing merchandise, preparing products such as tinting and mixing paint, and guiding customers through shopping or checkout. Associates may cross-train in other store areas and may occasionally load merchandise. Duties can vary by department and other responsibilities may be assigned. The role may involve inside and outside work in varying weather conditions, exposure to noise and moving or shaking objects and equipment, and prolonged standing, sitting, and other activities needed to perform the work. Lifting guidelines limit single lifts to 75 pounds; team lifts are used minimally beginning at 75 pounds or when needed. Powered equipment should be used as required, with proper training or assistance from a trained coworker. Regular travel is not required, though occasional travel to meetings, training, or neighboring stores may be needed.

Requirements

  • At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
  • At least 6 months of experience using common retail technology, such as smartphones and tablets.
  • Ability to read, write, and perform basic arithmetic, including addition and subtraction.
  • Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
  • Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.

Nice To Haves

  • At least 6 months of retail and/or customer service experience.
  • Bilingual skills.
  • Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

  • Welcome customers, answer questions, and provide friendly, professional customer service.
  • Help customers locate and handle merchandise.
  • Down stock merchandise by identifying empty shelf areas and replenishing supplies.
  • Process orders and deliveries accurately so customers receive merchandise as expected and on time.
  • Cross-functionally train in other store areas to help deliver customer service.
  • Prepare merchandise based on customer needs, including tinting and mixing paint.
  • Guide customers through shopping or checkout.
  • Occasionally load merchandise.
  • Complete other duties as assigned.

Benefits

  • Multiple health insurance options.
  • Tuition assistance program.
  • Company-matching 401(k).
  • Optional Employee Stock Purchase Program.
  • 10% Associate Discount.
  • Track to the Trades program.
  • Flexible schedules.
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