Sales Associate

Cavender Auto Family•Columbus, TX

6d•Onsite

About The Position

Cavender Ford is seeking a talented Sales Professional to join their growing family and help "Make Confidence Happen". Veterans and Military spouses are encouraged to apply. The Cavender Auto Family has been serving its community for over 80 years and has experienced significant growth, with 18+ dealerships across multiple Texas locations and Oklahoma City. Their culture is built on integrity, customer care, ownership, positive energy, and expertise.

Requirements

Sales or Customer Service experience is preferred
Strong communications skills.
Strong record of positive customer service results with customer focused attitude.
Submit to and successfully complete MVR, background check, and pre-employment drug test.
Valid driver’s license
High School Diploma/GED is required

Responsibilities

Greet customers to identify their vehicle needs, and lead them through the sales process including vehicle/car selection, test drive, personalization, financing, and paperwork
Perform high-quality, professional, and knowledgeable presentation and demonstration of new and used vehicles/cars
Use customer relationship management (CRM) tool to effectively track all customer interactions
Present customer deal structure and additional finance products
Follow up with customers and maintain high customer satisfaction
Complete all ongoing training modules to keep abreast new vehicle products, features, accessories, etc.
Maintain Customer Satisfaction scores at or above company standards.
Arrange for delivery and registration of vehicle.
Engage in business development, contacting prospects and clients via phone and email.