STRONG Pilates- Sales Associate, West Hollywood

Momentic Studios • West Hollywood, CA

5h • Onsite

About The Position

STRONG is a Pilates-inspired fitness brand offering cardio-infused, low-impact, high-intensity full-body workouts. Its classes include ROW, RIDE, and REFORM.

The Sales Associate delivers a well-rounded sales and service experience to guests and members by presenting studio memberships, retail products, and services. The role builds relationships and communicates STRONG’s mission through its offerings, with a focus on member acquisition and retention. The position also supports an engaging member experience and helps maintain a clean, welcoming studio.

Requirements

• High school diploma or GED.
• Current AED, First Aid, and CPR certification.
• At least 1 year of experience in sales or customer service, with a focus on relationship-based selling and value-building.
• Reliable means of mobility for travel to the studio location.
• Ability to lift up to 50 lbs.
• Ability to perform frequent squatting, bending, reaching, spotting, and jumping, and to stand and walk for prolonged periods.

Nice To Haves

• Active listening and relationship-building skills.
• Product expertise and persuasive communication, including problem-solving, creativity, and negotiation.
• Integrity, dependability, and high ethical standards.
• Enthusiasm for health, wellness, and the brand; a performance-driven approach and commitment to improvement.
• Adaptability, resilience, self-motivation, eagerness to learn, and comfort navigating ambiguity.

Responsibilities

• Engage potential members to understand their fitness goals and introduce STRONG’s offerings.
• Conduct studio tours and tailor presentations of facilities, services, and amenities to individual needs.
• Communicate membership options and benefits clearly.
• Enroll new members using established sales techniques and protocols.
• Onboard new members and assist with retention activities to support studio profitability.
• Schedule appointments and follow up with leads and potential business opportunities.
• Promote marketing campaigns and special offers to leads and existing members.
• Manage leads using company software and complete daily outreach activities to maximize conversion.
• Collaborate with the Studio Manager to support a member-centric experience.
• Provide friendly check-in service and address member inquiries professionally and attentively.
• Build strong relationships with members and serve as a resource for their questions and concerns.
• Maintain a clean, welcoming, and well-organized studio environment.

Benefits

• Commission eligibility.
• Flexible work schedule.
• Free drop-in sessions.
• Career growth opportunities within the STRONG team.
• Comprehensive benefits plan, including medical, dental, vision, and 401(k), for full-time employees.
• Supportive leadership team.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED