Sales Associate (Part-Time) - Lakeland, FL (Grove Park)

Hibbett•Lakeland, FL

1d•Onsite

About The Position

The Sales Associate provides quality customer service and drives product sales. The role requires knowledge of each product area or department, promotion of sales and offers, and adherence to the company's visual standards and policies. As an ambassador for the organization and its brand, the Sales Associate creates a distinctive customer experience to attract and retain customers while promoting store merchandise. This position is part of Store Operations, is non-exempt, and reports to the Store Manager. It has no supervisory responsibilities.

Requirements

0–2 years of customer service experience.
Excellent interpersonal and communication skills.
Ability to work in a fast-paced environment.
Self-starter with initiative to take on important tasks without being asked.
Strong attention to detail and ability to handle multiple tasks accurately.
Team player who is passionate about outstanding customer service and selling merchandise.

Responsibilities

Provide extraordinary customer service, including welcoming customers and assisting multiple customers during peak periods.
Promote and sell the organization’s services and merchandise.
Set goals to improve selling skills and track overall sales.
Follow company policies, procedures, and standards outlined in manuals and company communications.
Assist with daily store operations, including work lists, cleanup, weekly shipments, and store maintenance.
Present merchandise to promote and sell goods, using guidance in the product knowledge manual.
Meet or exceed sales targets and goals.
Identify and communicate merchandise needs, pricing concerns, and operational problems to store management.
Attend all store staff meetings and tech clinics.
Protect company assets and financial information by ensuring internal control procedures are accurate and effective, and report potential fraud risks to management or appropriate officials.