About The Position

America's Best is part of National Vision, one of the largest optical retailers in the United States, with more than 1,000 stores. The Sales Associate helps deliver an exceptional customer experience while supporting store operations and sales goals. The role includes helping customers choose eyewear suited to their lifestyle, prescription, and budget; dispensing eyeglasses and contact lenses and providing lens training where permitted by state law; and educating customers about eyewear and contact lens care. The associate also maintains customer and patient records, communicates order status, answers incoming phone calls, keeps the store clean and organized and visually merchandised to brand standards, and supports inventory control and loss prevention. Duties and work practices may vary to meet state licensing and credential requirements. Stores are closed every Sunday. The posting identifies this position as part-time and bilingual Spanish. Applicants should be fluent in reading and speaking English and Spanish. A high school diploma or equivalent is required; one or more years of retail or customer service experience is preferred. National Vision offers competitive pay, bonus opportunities, and benefits, along with training and career-development opportunities.

Requirements

  • Fluent in reading and speaking both English and Spanish.
  • High school diploma or equivalent required.
  • Skilled at multitasking and handling a fast-paced work environment.

Nice To Haves

  • One or more years of retail or customer service experience is preferred.

Responsibilities

  • Provide excellent customer service while supporting store sales goals.
  • Help customers select eyewear based on lifestyle, prescription, and budget.
  • Dispense eyeglasses and contact lenses and provide lens training, as permitted by state law.
  • Educate customers on eyewear and contact lens care.
  • Maintain accurate customer and patient records.
  • Communicate order status and answer incoming phone calls.
  • Keep the store clean, organized, and visually merchandised to brand standards.
  • Support inventory control and loss prevention procedures.
  • Perform other duties as assigned.

Benefits

  • Competitive pay
  • Bonus opportunities
  • 401(k) retirement savings with company match
  • Stock purchase plan
  • Paid sick time
  • Parental leave
  • Employee eyewear discount
  • College scholarship program
  • Training programs
  • Access to educational courses
  • Internal promotions and career advancement opportunities
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