PT Sales Associate

LOVESAC COMPANY•Buford, GA
•$15 - $17•Onsite

About The Position

Lovesac is hiring a part-time Sales Associate at The Exchange at Gwinnett in Buford, Georgia. The role focuses on connecting with customers, learning their needs, and helping them choose furniture suited to their lifestyles and spaces. Associates deliver a welcoming, engaging customer experience while representing the Lovesac brand and working toward sales goals. The Sales Associate manages customer interactions from initial contact through follow-up and sale, maintains product knowledge, and uses technology and internal CRM systems to support sales and customer outreach. The role also contributes to daily store operations, including opening and closing, inventory, visual standards, promotions, safety, and other projects. Associates are expected to work peak selling periods, including nights, weekends, and holidays, and may travel to local stores, vendors, or occasional meetings as required.

Requirements

  • Must be at least 18 years old.
  • At least 1 year of experience in retail or customer service.
  • Must regularly be available to work high-traffic and peak selling periods, including nights, weekends, and holidays.
  • Ability to use technology for sales and customer support, including product demonstrations and internal CRM systems.
  • Ability to travel as required to local stores, third-party vendors, and occasional meetings using various forms of transportation.
  • Good judgment, integrity, and trustworthiness when handling financial transactions, sensitive business and customer data, customer privacy, and the safety of people and property.
  • Effective communication skills and ability to manage conflict in a reasonable, nonconfrontational manner.
  • Ability to stand and walk for extended periods, up to 8 hours per shift.
  • Ability to move furniture weighing up to 75 pounds, including lifting or moving items between positions, and to assemble furniture on the selling floor.
  • Ability to bend, twist, kneel, reach, stoop, crawl, and climb.

Responsibilities

  • Greet customers, actively sell using the Lovesac selling process, maintain a personal quote pipeline, and follow up to drive conversion.
  • Build customer relationships that encourage loyalty, repeat business, and brand advocacy.
  • Identify customer needs, provide product education and brand tours, deliver exceptional service, and close sales.
  • Meet and exceed sales goals and key performance indicators through confident decision-making and disciplined execution.
  • Represent Lovesac’s values and help maintain an inclusive, respectful environment for customers and teammates.
  • Remain accountable, flexible, open to feedback, and willing to learn and grow.
  • Support daily store operations, including opening and closing, inventory, visual standards, and promotions.
  • Use store systems and data to prioritize work and support efficient, customer-focused execution.
  • Follow brand standards, safety requirements, and company policies while helping protect the business.
  • Take on additional priorities and special projects as needed.

Benefits

  • Performance-based quarterly bonus
  • Competitive hourly wage
  • 401(k) with company match
  • Legal and identity theft plans
  • Paid time off and holiday pay
  • Associate Resource Groups
  • Lovesac Gives Back
  • Verizon employee discounts
  • Employee Assistance Program (EAP)
  • Access to discounted health benefits
  • Wellness and gym discount
  • Up to 26 hours of paid time off within the fiscal calendar year
  • Pay at 1.5 times the regular rate for hours worked over 40 in a work week
  • Paid sick and safe leave may be available to part-time sales associates in certain jurisdictions
  • Pay at 1.5 times the regular rate for hours worked on specified holidays
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