PT Sales Associate: JW PEI

Leap•New York, NY
•$19 - $21•Onsite

About The Position

We are committed to finding exceptional talent to represent our boutique in NYC Metro. We are seeking dynamic Part-Time Sales Associates who are passionate about delivering outstanding in-store experiences, driving customer satisfaction, and fostering meaningful brand connections. The ideal candidate excels at creating positive, lasting customer interactions while building brand loyalty. They thrive in a fast-paced, evolving environment, adeptly balancing multiple priorities and consistently putting the customer first. Key responsibilities include supporting sales initiatives, enhancing team and customer engagement, maintaining visual and operational standards, and contributing to the overall success of the store. This role may include opening and closing responsibilities and the potential for keyholder duties. As part of the Leap platform, this individual will have the unique opportunity to support other brands in our portfolio through new store openings, activations, and coverage needs. Familiarity with emerging retail technologies such as Shopify, Endear, Slack, and Google Workspace is a strong advantage.

Requirements

  • Must be at least 18 years old
  • A background in retail, luxury retail, or high-touch client-facing roles
  • Demonstrating expertise in premium customer service, brand representation, and building relationships with discerning clients
  • Flexible and adaptable to meet business needs, including days, nights, weekends, and holidays
  • Maintain an active presence on the sales floor, with energy and focus while standing, walking, using ladders, and lifting up to 50 pounds
  • Customer-Centric & Hospitality-Driven
  • Adaptable & Entrepreneurial
  • Collaborative Team Player
  • Strong Communicator
  • Professional & Reliable
  • Brand Champion & Product Expert
  • Detail-Oriented & Efficient
  • Drive results by focusing on conversion rates, Units Per Transaction (UPT), Average Unit Retail (AUR), and return clients
  • Excel in customer retention by delivering personalized experiences, leveraging effective networking, and maintaining exceptional Net Promoter Scores (NPS)
  • Demonstrate efficiency and reliability in completing tasks accurately and on time

Nice To Haves

  • Familiarity with emerging retail technologies such as Shopify, Endear, Slack, and Google Workspace

Responsibilities

  • Supporting sales initiatives
  • Enhancing team and customer engagement
  • Maintaining visual and operational standards
  • Contributing to the overall success of the store
  • Opening and closing responsibilities
  • Potential for keyholder duties
  • Supporting other brands in our portfolio through new store openings, activations, and coverage needs

Benefits

  • Bonus Eligible
  • Medical, Dental & Vision benefits (must average 32+ hours a week)
  • AllOne Health - Employee Assistance Programs
  • 401K
  • Accrued PTO
  • Employee discount + wardrobe allotment for participating Leap brands
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