Sales Associate (Full-Time) - Hickory Hollow, Antioch, TN

DTLR, Inc.•Antioch, TN

13d•Onsite

About The Position

The Full-Time Sales Associate assists the store management team with daily store operations, including providing excellent customer service, driving sales, merchandising, and completing other duties assigned by management. The work is to be performed professionally, courteously, reliably, and with a results-oriented approach. Associates help customers identify and select suitable products, maintain store standards and a neat sales environment, and support operational compliance, safety, loss prevention, and training. A standard work week is 35 to 40 hours. The role may require working in multiple stores in the assigned district.

Requirements

Previous retail or customer-service work experience is preferred but not required.
High school diploma or equivalent is preferred.
Excellent command of English to communicate effectively with management, customers, and other employees.
Demonstrated leadership and ability to work with minimal supervision and take charge of the store when necessary.
Open availability and flexibility to meet customer demand and business needs.
Basic fashion and style trend knowledge and interest in working with customers in a retail setting.
Proven ability to build and work as part of a team, handle responsibility, and understand the needs of the street lifestyle customer.
Willingness to work in multiple stores in the assigned district.
Ability to stand for extended periods and lift, carry, push, or pull up to 50 pounds.
Ability to work extended hours during critical project phases and in a fast-paced, dynamic environment with flexibility.
Reliable transportation.

Responsibilities

Build customer relationships and assist customers professionally, courteously, attentively, honestly, and responsively.
Identify customer needs and provide knowledgeable assistance in selecting appropriate products.
Use basic fashion and trend knowledge to sell suitable merchandise while maintaining DTLR standards.
Assist with shipments, merchandising, restocking, and pricing.
Maintain a positive and enthusiastic attitude toward the job and company.
Comply with and enforce company policies.
Participate in service training and product programs.
Assist the Store Manager in monitoring and identifying issues related to loss or store inconsistencies, supporting shrink goals at or below company plan.
Monitor and control operational compliance, safety, and business standards.
Support training employees in suggested selling and merchandising techniques.
Minimize inventory shrinkage by protecting the store against shoplifting and internal theft, and follow loss prevention policies and security procedures.
Follow proper point-of-sale procedures, balance money received during the assignment, and work with store management to investigate discrepancies.
Keep management informed of important developments, potential problems, and information needed for effective management.
Help maintain a neat and orderly sales environment.
Perform other duties as assigned.