Sales Associate - POSB
ScanSource•Wade Hampton, SC
•Onsite
About The Position
The Sales Associate is an entry level position that is responsible for the entry and management of orders and quotes as well as coordination with inside sales, merchandising, and customers to ensure an unrivaled customer experience. The Sales Associate is also responsible for tactical communication with customers along with resolution of issues.
Requirements
- 4 year college degree or equivalent work experience
- Prior customer service experience
- Strong organizational skills
- Track record of achievement and results orientation
- Strong verbal and written communication skills
- Excellent negotiation skills
- Ability to work 8AM - 5PM (Arizona) or 10AM - 7PM (Greenville)
Nice To Haves
- Proficiency in foreign language (Spanish, Portuguese, French, German)
- SAP Experience
Responsibilities
- Entry of orders into SAP
- Ensure special pricing is set up properly for orders with price exceptions
- Communicate with customers and merchandising to resolve issues with orders.
- Communicate tracking and ETAs to customers
- Prioritize and escalate orders as necessary to meet customer expectations
- Provide visibility to customers to deliver an improved customer experience.
- Proactively identify potential obstacles with orders to ensure smooth flow.
- Complete Price/Cost adjustments as necessary.
- Deliver a “wow” experience to ScanSource customers by going over and above in our communication and effort to satisfy their needs.
Benefits
- medical/dental/vision coverage
- life insurance
- 401(k) plan with matching provision
- 128 hours of paid time off (PTO) each calendar year
- 8 paid company holidays
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
