SALES ASSOCIATE BM TRAVEL CTR

The Pueblo of Sandia•Albuquerque, NM

11d•$16 - $18•Onsite

About The Position

Under the supervision of the Sales Floor Coordinator, the Sales Associate is responsible for retail sales, providing guest service, and product information. The company's philosophy is built on integrity, fairness, collaboration, communication, and recognition for performance excellence. Meeting all performance standards contributes to attracting and retaining a qualified workforce, providing opportunities for qualified team members, and the ongoing success of the Pueblo of Sandia.

Requirements

Two (2) years retail experience.
Must be able to successfully pass a stringent background investigation.
Will require a pre-employment and random drug screening.
Must obtain and maintain a New Mexico Alcohol Server’s License prior to hire date.
Ability to understand and follow specific instructions and procedures.
Ability to effectively deal with guests and team members.
Ability to analyze and solve problems.
Must be friendly, enjoy working with the public and communicate effectively.
Ability to effectively communicate information and/or policy and procedures in a manner easily understood by the guest.
Ability to handle money and balance a cash register drawer.
Ability to learn Point-of-Sales software.
Knowledge of retail business concepts.
Ability to lift minimum of 50 pounds.
Ability to work harmoniously and professionally with team members and supervisors.

Responsibilities

Greets guests cordially and professionally within one (1) minute or less.
Promotes sales of inventory, using promotional in-store sales, as well as special orders.
Actively participates in monthly sales incentive programs.
Works cooperatively with management and co-workers to develop a “Team” relationship to achieve desired business goals.
Provides project and artist information and answers questions regarding arts and crafts, apparel, jewelry, pottery, tobacco, etc.
Accurately handles all sales transactions through Point-of-Sale systems, including cash handling, travelers check verification, credit card processing, Konami, shipping/handling, proper receipt retention, data entry verification, and obtaining ID as required.
Directs patrons to the proper office to seek resolution of problems beyond the information and capabilities available to the sales associate.
Answers telephones politely, takes and records accurate messages, and passes them to the appropriate person.
Performs routine daily tasks: Re-stocking and merchandising of inventory, affixing price labels as directed, maintaining clean and orderly work areas, maintaining and replacing/re-stocking supplies, maintaining clean cases, jewelry, and merchandise, and maintaining brochure and informative materials.
Punctual and regular attendance is an essential responsibility for all team members and are expected to report to work based upon the assigned schedule each day in accordance with the Attendance Policy for Pueblo of Sandia.
Performs additional duties as requested.