Sales Associate - Leasing

Lindy Property Management•Warrington, PA

2d•Onsite

About The Position

Join the Lindy Communities Family! Lindy Communities is a proud, fourth-generation, family-owned property management company with a distinguished portfolio of high-quality residential communities throughout the Greater Philadelphia area. Our mission is simple: to deliver the best apartment living experience possible. We achieve this by building a team of passionate, talented individuals who take pride in their work and are dedicated to creating exceptional living environments for our residents. About the Sales Associate Position: The Sales Associate is a customer-focused, results-driven professional responsible for generating new business and leasing apartments within the community. This position is ideal for an experienced sales professional who is motivated by achieving goals, building relationships, and earning additional income through commission. The successful candidate will use strong sales and communication skills to identify prospective residents, conduct engaging apartment tours, follow up with leads, overcome objections, and close sales while providing an exceptional customer experience.

Requirements

Minimum of 3 years of sales experience required; experience in commission-based sales strongly preferred.
Proven track record of meeting or exceeding sales goals.
Strong negotiation and objection-handling skills.
Excellent verbal, written, and interpersonal communication skills.
Highly motivated, competitive, and goal-oriented.
Ability to build strong relationships with prospective and current residents.
Ability to work independently while contributing effectively to a team environment.
Must have a high school diploma or equivalent. Successful prior general office, sales, or rental office experience may be considered in lieu of the diploma.
Must be able to work weekends.
Must have reliable transportation/vehicle and valid driver's license.
Real Estate License is required within 6 months of employment.

Responsibilities

Responsible for driving apartment leasing and sales activity through prospect generation, relationship building, apartment demonstrations, lead follow-up, and closing.
Meet or exceed established leasing and sales goals while providing exceptional customer service to prospective and current residents.
Generate new leasing opportunities through lead follow-up, resident referrals, marketing initiatives, and other sales activities.
Respond promptly and professionally to prospective resident inquiries by phone, email, and in person.
Qualify prospective residents by identifying their needs, preferences, budget, and move-in timeframe.
Conduct engaging and personalized apartment tours that highlight community amenities, apartment features, and the overall resident experience.
Effectively communicate the value and benefits of living at the community.
Present pricing, availability, lease terms, and applicable specials to prospective residents.
Utilize consultative sales techniques to overcome objections and successfully close leases.
Maintain consistent follow-up with all prospects throughout the leasing process.
Accurately document prospect activity, follow-up, and results in the appropriate systems.
Maintain an acceptable closing ratio and consistently work toward established leasing goals.
Process rental applications and prepare lease forms and related reports.
Assist with marketing campaigns and initiatives designed to generate traffic and increase occupancy.
Conduct regular market surveys and remain knowledgeable of competing communities, pricing, and market conditions.
Assist with resident retention initiatives and renewal opportunities.
Maintain professional knowledge of community amenities, floor plans, pricing, availability, and current promotions.
Provide exceptional customer service throughout the prospect-to-resident experience.
Take and enter resident work orders into the appropriate system as needed.
Conduct move-in and move-out procedures as assigned.
Work weekends as part of the weekly schedule, including a rotating weekend schedule.
Meet or exceed individual and community sales and leasing goals.
Perform other duties as assigned by the Community Director.

Benefits

Competitive Compensation – $25.00 per hour plus commission opportunity.
Health Coverage – Medical insurance with up to 80% of premiums covered by the employer.
Retirement Planning – 401(k) plan with a generous employer match to help you plan for the future.
Summer Fridays – Workday ends 2 hours earlier on Friday in the summer.
Holiday Half Days – Half days the day prior to holidays.
Income Protection – Employer-paid long-term and short-term disability insurance.
Life Insurance – Employer-paid life insurance for added peace of mind.
Paid Time Off – A substantial PTO program to support work-life balance.
Recognition & Rewards – Employee recognition initiatives and a holiday bonus program.
Professional Development – Access to training programs, development resources, and tuition reimbursement.
Employee Assistance Program (EAP) – Confidential support for personal and professional challenges.
Housing Benefits – Discounts on apartments at Lindy Communities, including on-site and nearby options.
Wellness Perks – Complimentary access to community fitness centers and pools.
Additional Coverage – Optional dental and vision, critical care, accident, and pet insurance plans.