Sales Associate (LATAM)

GF IMMIGRATION LAW, PA•Miami, FL

12d•Onsite

About The Position

The Sales Representative is responsible for engaging prospective clients, understanding their needs, and guiding them through the initial stages of the consultation and onboarding process. This role requires exceptional communication skills, high emotional intelligence, strong follow-through, and the ability to build trust quickly. The ideal candidate thrives in a fast-paced environment, is confident in handling objections, is disciplined, and is passionate about helping clients access the services and support they need.

Requirements

3 years of experience in sales.
Experience with client intake, or customer-facing roles.
Strong communication skills—verbal, written, and interpersonal.
High emotional intelligence and the ability to guide clients through stressful or complex decisions.
Self-motivated, disciplined, goal-oriented, and comfortable working in a metrics-driven environment.
Demonstrate strong ethics and professionalism in all client interactions.
Excellent time management and organization..
Ability to handle objections confidently and maintain a positive, solutions-oriented attitude.
Bilingual (English/Spanish) required.

Responsibilities

Respond promptly to inbound leads via phone, email, text, and in person.
Provide clear, accurate information about services, pricing, timelines, and expectations.
Guide prospects through the consult and enrollment process, ensuring a smooth handoff to legal teams.
Manage follow-up communication to maximize conversion rates and reduce lead drop-off.
Meet or exceed monthly sales, conversion, and KPI targets.
Build strong rapport with prospects to support trust-based decision-making.
Demonstrate empathy, professionalism, and a client-first approach in all interactions.
Maintain strong working relationships with internal teams to ensure accurate information and efficient workflow.
Maintain detailed, organized, and up-to-date records.
Track lead stage progression, follow-ups, and outcomes in real time.
Utilize automations, and reporting to optimize efficiency and performance.
Stay up to date on service offerings, pricing, internal processes, and eligibility criteria.
Educate prospective clients clearly on how services align with their needs.
Provide feedback to leadership on common questions, objections, or market trends.
Follow all sales processes, scripts, compliance rules, and communication standards.
Participate in ongoing sales training, coaching, and performance reviews.
Collaborate with team members to continuously improve sales strategies and best practices.