Sales Associate / Laboratory Technician - Paper Testing

SGS•Appleton, WI

60d•Onsite

About The Position

This is a developmental role where the successful candidate will begin as a Laboratory Technician to learn the business and then transition to a Sales Associate role. The technician phase involves sample preparation and analysis following official methods and company/laboratory SOPs, performing performance, chemical, and physical testing of disposable paper and hygiene consumer products. The Sales Associate role is responsible for global and domestic sales of SGS-IPS services, generating and closing leads, building client relationships, developing proposals, and attending industry events. This role requires a strong understanding of sales strategies, market conditions, and client needs, as well as the ability to manage contractual arrangements and perform key sales administrative functions.

Requirements

Bachelor’s degree or equivalent educational background in Analytical Sciences, Engineering, Business, or related field.
English, Advanced (Required)
Mathematical Skills: Intermediate level (Required)
Reasoning Skills/Abilities: Advanced level (Required)
Persuasive, diplomatic, but always to the point and a strong ability to sell a concept (Required)
Hands-on, self-driven, open-minded, results oriented proactive team player (Required)
Willing and able to interact with Client on a regular basis including face-to-face meetings (Required)
Ability to work well independently and adapt quickly to a dynamic environment. (Required)
Ability to multitask, detail oriented with a keen sense of urgency. (Required)
Ability to complete projects and assignments on a timely basis. (Required)
Strategic thinking (Required)
Analytical and or Clinical Laboratory skills (Required)
Ability to negotiate and manage contractual arrangements (Required)
Target oriented (Required)
Project Management and organizational skills (Required)
Availability, flexibility and responsiveness (Required)
Strong service-oriented mindset (Required)
Professional, high standards in personal presentation (Required)
Ability to manage relationships under stress (Required)
Microsoft Office suite (Word, Excel, Access, Power Point, and Outlook) – Intermediate user proficiency (Required)
Computer literacy (creating, filing, saving/uploading, searching, backup, etc.) (Required)

Responsibilities

Test to applicable standards (ASTM, TAPPI, ISO, NWSP, etc.) and customer-specific protocols.
Demonstrates good and safe work habits and enforces a clean working environment.
Accurately complete and maintain all laboratory reports.
Receive, sort, log client samples into the database, and prepare sample labels.
Archive, return, or dispose of client samples as per the established procedure.
Perform daily, weekly, and monthly Quality Assurance/Quality Control checks on equipment.
Adheres to internal standards, policies and procedures.
Maintain tracking spreadsheets and email correspondence.
Communicate with clients regarding time performance or problems encountered in the particular analysis.
Responsible for generating and closing leads and opportunities within a strategic business unit (SBU) for global and domestic accounts, in accordance to SGS CRS sales strategies and individual targets.
Builds and maintains effective and professional relationships and close cooperation with key internal customers and support teams, including client services, global sales, technical and operations.
Visits potential customers to prospect for new business.
Develops and issues quotations, proposals, and terms and conditions as necessary.
Secures appropriate legal documents for client relationship, including non-disclosure agreements, service agreements and statements of work.
Develops close cooperation with client’s service team to insure ease and transparency of client information and requirements.
Develops sales and marketing plans with sales manager to ensure the achievement of targets.
Attends industry and trade show events for lead generation and prospecting.
Performs key sales administrative functions: prepares call reports, pre- and post- tradeshow reports, sales reports, maintenance of all data in Customer Platform SharePoint site, and other reports/presentations as may be required by management.
Works closely with the business unit managers when responding to a request for proposal (RFP) to inform them of market conditions, pricing issues and the current competition on the program.
Makes presentations to various groups within the customer’s organization when needed.
Maintains knowledge of the SGS Group network and services.
Performs other duties as assigned.