About The Position

As a member of Kay Jewelers’ Sales Team, the Sales Associate / Jewelry Consultant provides a superior experience to customers and helps them celebrate life and express love. The role involves understanding customer needs, presenting merchandise and explaining product features and benefits, sharing information about service plans and financing, and achieving individual and team sales goals. Kay Jewelers is part of Signet Jewelers, a purpose-driven company that values integrity, teamwork, inclusion, diversity, and advancement from within.

Requirements

  • Desire to help customers celebrate special moments in their lives.
  • Strong customer service, sales, retail, and/or jewelry experience.
  • Flexible availability to work during peak retail hours, including nights, weekends, and holidays.
  • Positive, customer-focused approach to delivering an exceptional customer experience.
  • Strong communication and relational skills.

Responsibilities

  • Engage customers in conversation to understand their needs and desires.
  • Present merchandise and share detailed information about product features and benefits.
  • Provide information about extended service plans and financing options.
  • Meet individual and team sales goals.

Benefits

  • Base pay of $16.90–$20.50 plus sales commission; final pay rate depends on experience and qualifications.
  • Medical, dental, vision, and prescription insurance for full-time team members.
  • 401(k).
  • Paid time off for full-time and part-time team members.
  • Paid holidays for full-time team members.
  • Tuition reimbursement, including DCA courses based on position.
  • Training and career development programs.
  • Merchandise discounts.
  • Incentive trips and contests.
  • Opportunities for advancement through a promote-from-within philosophy.
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