About The Position

Zales is hiring seasonal, part-time, and full-time team members to provide customers with a superior experience and help them celebrate life and express love. The role is part of the Sales Team and involves understanding customers’ needs, presenting jewelry and explaining product features and benefits, and providing information about extended service plans and financing options. Sales Associates / Jewelry Consultants work toward individual and team sales goals. Zales is part of Signet Jewelers, a purpose-driven company that says love inspires love. The company emphasizes inclusion, diversity, integrity, teamwork, advancement, and promoting from within. Benefits vary by employment status and may include sales commission, insurance, paid time off, paid holidays, tuition reimbursement, training, merchandise discounts, and incentive trips and contests.

Requirements

  • Strong customer service, sales, retail, and/or jewelry experience.
  • Flexible availability to work during peak retail hours, including nights, weekends, and holidays.
  • A positive, customer-focused approach to delivering an exceptional customer experience.
  • Strong communication and relational skills.
  • A desire to help customers celebrate special moments in their lives.

Responsibilities

  • Engage customers in conversation to understand their needs and desires.
  • Present merchandise and share detailed information about product features and benefits.
  • Provide information about extended service plans and financing options.
  • Meet individual and team sales goals.

Benefits

  • Base pay plus commission on sales.
  • Medical, dental, vision, and prescription insurance for full-time team members.
  • 401(k).
  • Paid time off for full-time and part-time team members.
  • Paid holidays for full-time team members.
  • Tuition reimbursement, including DCA courses based on position.
  • Training and career development opportunities.
  • Merchandise discounts.
  • Incentive trips and contests.
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