About The Position

Kay Jewelers is hiring a Sales Associate / Jewelry Consultant to provide valued customers with a superior shopping experience. The role focuses on building personal relationships and helping customers celebrate life and express love by understanding their needs, presenting merchandise, and sharing detailed product information. The associate also explains extended service plans and financing options and works toward individual and team sales goals. Kay Jewelers is part of Signet Jewelers, which describes itself as purpose-driven and committed to inclusion, diversity, integrity, teamwork, and advancement through its promote-from-within philosophy.

Requirements

  • Desire to help customers celebrate special moments in their lives.
  • Strong customer service, sales, retail, and/or jewelry experience.
  • Flexible availability during peak retail hours, including nights, weekends, and holidays.
  • Positive, customer-focused approach to delivering an exceptional customer experience.
  • Strong communication and relational skills.

Responsibilities

  • Engage customers in conversation to understand their needs and desires.
  • Present merchandise and share detailed information about product features and benefits.
  • Provide information about extended service plans and financing options.
  • Meet individual and team sales goals.
  • Deliver an exceptional customer experience.

Benefits

  • Base pay plus commission on sales.
  • Medical, dental, vision, and prescription insurance for full-time team members.
  • 401(k).
  • Paid time off for full-time and part-time team members.
  • Paid holidays for full-time team members.
  • Tuition reimbursement, including DCA courses based on position.
  • Training and career development programs.
  • Merchandise discounts.
  • Incentive trips and contests.
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