About The Position

Kay Jewelers, part of Signet Jewelers, is hiring seasonal, part-time, and full-time team members to help customers celebrate life and express love. As a member of the Sales Team, you will provide a superior experience to valued customers by understanding their needs, presenting merchandise, explaining product features and benefits, and sharing information about service plans and financing options. The role includes meeting individual and team sales goals. Kay Jewelers offers opportunities for career development and advancement through a promote-from-within philosophy. The company describes itself as an equal opportunity employer committed to inclusion and diversity, and values integrity and teamwork.

Requirements

  • Strong customer service, sales, retail, and/or jewelry experience.
  • Flexible availability to work during peak retail hours, including nights, weekends, and holidays.
  • A positive, customer-focused approach to delivering an exceptional customer experience.
  • Strong communication and relational skills.
  • A desire to help customers celebrate special moments in their lives.

Responsibilities

  • Engage customers in conversation to understand their needs and desires.
  • Present merchandise and share detailed information about product features and benefits.
  • Provide information regarding extended service plans and financing options.
  • Meet individual and team sales goals.
  • Provide customers with a superior experience.

Benefits

  • Base pay plus commission on sales.
  • Medical, dental, vision, and prescription insurance for full-time team members.
  • 401(k).
  • Paid time off for full-time and part-time team members.
  • Paid holidays for full-time team members.
  • Tuition reimbursement, including DCA courses based on position.
  • Training and career development programs.
  • Merchandise discounts.
  • Incentive trips and contests.
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