About The Position

Kay Jewelers is hiring Sales Associates / Jewelry Consultants to provide valued customers with a superior experience and help them celebrate life and express love. The role involves building lasting personal relationships, understanding customers’ needs and desires, presenting merchandise and explaining product features and benefits, providing information about extended service plans and financing options, and meeting individual and team sales goals. Kay Jewelers is part of Signet Jewelers, which describes itself as a purpose-driven company and an equal opportunity employer committed to inclusion and diversity.

Requirements

  • Strong customer service, sales, retail, and/or jewelry experience.
  • Flexible availability to work during peak retail hours, including nights, weekends, and holidays.
  • A positive, customer-focused approach to delivering an exceptional customer experience.
  • Strong communication and relational skills.
  • Desire to help customers celebrate special moments in their lives.

Responsibilities

  • Engage customers in conversation to understand their needs and desires.
  • Present merchandise and share detailed information about product features and benefits.
  • Provide information regarding extended service plans and financing options.
  • Meet individual and team sales goals.
  • Provide a superior customer experience.

Benefits

  • Base pay plus commission on sales.
  • Medical, dental, vision, and prescription insurance for full-time team members.
  • 401(k).
  • Paid time off for full-time and part-time team members.
  • Paid holidays for full-time team members.
  • Tuition reimbursement, including DCA courses based on position.
  • Training and career development opportunities.
  • Merchandise discounts.
  • Incentive trips and contests.
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