About The Position

Zales is hiring seasonal, part-time, and full-time team members to provide valued customers with a superior experience. The Sales Associate / Jewelry Consultant engages customers to understand their needs and desires, presents merchandise and explains product features and benefits, provides information about extended service plans and financing options, and works toward individual and team sales goals. The role supports customers in celebrating life’s special moments and expressing love.

Requirements

  • Desire to help customers celebrate special moments in their lives.
  • Strong customer service, sales, retail, and/or jewelry experience.
  • Flexible availability to work during peak retail hours, including nights, weekends, and holidays.
  • Positive, customer-focused approach to delivering an exceptional customer experience.
  • Strong communication and relational skills.

Responsibilities

  • Engage customers in conversation to understand their needs and desires.
  • Present merchandise and share detailed information about product features and benefits.
  • Provide information regarding extended service plans and financing options.
  • Meet individual and team sales goals.

Benefits

  • Base pay plus commission on sales.
  • Medical, dental, vision, and prescription insurance for full-time team members.
  • 401(k).
  • Paid time off for full-time and part-time team members.
  • Paid holidays for full-time team members.
  • Tuition reimbursement, including DCA courses based on position.
  • Training and career development opportunities, including Associate Training System, Management Training System, and District Manager in Training.
  • Merchandise discounts.
  • Incentive trips and contests.
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