About The Position

Kay Jewelers is hiring a Sales Associate / Jewelry Consultant to help customers celebrate life and express love. As a member of the Sales Team, you will provide a superior customer experience by understanding customers’ needs and desires, presenting merchandise, and explaining product features and benefits. You will also provide information about extended service plans and financing options while working to meet individual and team sales goals. The role calls for a positive, customer-focused approach, strong communication and relationship-building skills, and flexible availability during peak retail hours.

Requirements

  • A desire to help customers celebrate special moments in their lives.
  • Strong customer service, sales, retail, and/or jewelry experience.
  • Flexible availability during peak retail hours, such as nights, weekends, and holidays.
  • A positive, customer-focused approach to delivering an exceptional customer experience.
  • Strong communication and relational skills.

Responsibilities

  • Engage customers in conversation to understand their needs and desires.
  • Present merchandise and share detailed information about product features and benefits.
  • Provide information regarding extended service plans and financing options.
  • Meet individual and team sales goals.

Benefits

  • Base pay plus commission on sales.
  • Medical, dental, vision, and prescription insurance for full-time team members.
  • 401(k).
  • Paid time off for full-time and part-time team members.
  • Paid holidays for full-time team members.
  • Tuition reimbursement, including DCA courses based on position.
  • Training and career development opportunities.
  • Merchandise discounts.
  • Incentive trips and contests.
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