About The Position

Kay Jewelers is hiring a Sales Associate / Jewelry Consultant to provide customers with a superior experience and help them celebrate life and express love. The role is part of the Sales Team and involves understanding customer needs, presenting merchandise, explaining product features and benefits, and sharing information about service plans and financing options. The associate is expected to meet individual and team sales goals. Kay Jewelers offers seasonal, part-time, and full-time opportunities.

Requirements

  • Desire to help customers celebrate special moments in their lives.
  • Strong customer service, sales, retail, and/or jewelry experience.
  • Flexible availability during peak retail hours, including nights, weekends, and holidays.
  • Positive, customer-focused approach to delivering an exceptional customer experience.
  • Strong communication and relationship-building skills.

Responsibilities

  • Engage customers in conversation to understand their needs and desires.
  • Present merchandise and share detailed information about product features and benefits.
  • Provide information about extended service plans and financing options.
  • Meet individual and team sales goals.

Benefits

  • Base pay plus commission on sales.
  • Medical, dental, vision, and prescription insurance for full-time team members.
  • 401(k).
  • Paid time off for full-time and part-time team members.
  • Paid holidays for full-time team members.
  • Tuition reimbursement, including DCA courses based on position.
  • Training and career development programs.
  • Merchandise discounts.
  • Incentive trips and contests.
  • Opportunities for advancement through a promote-from-within philosophy.
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