Sales Associate/Installation Support Technician

The Company•Greenville, NC

7d•Onsite

About The Position

The Sales Associate/Installation Support Technician is based at the Leonard Greenville, NC sales lot with operations in the U.S. and has overall responsibility for assisting customers in finding the right products according to their needs, answering their queries, and ensuring a smooth sales process. This position will support the Installation staff by assisting installs for a wide range of aftermarket automotive parts, including truck covers, accessories, spray-in liners, and window tints on trucks and commercial vehicles.

Requirements

Valid Driver's License with a clean driving record.
Excellent communication and interpersonal skills.
Understanding of sales principles and customer service practices.
Excellent attention to detail and accuracy in work assignments.
Proven ability to be organized and self-motivated.
Knowledge of customer and market dynamics.
Knowledge of aftermarket automotive accessories.
Knowledge of social media sales techniques.
Proven experience being honest, trustworthy, and dependable.
High school diploma or equivalent required.
Ability to lift heavy objects, up to 50 pounds, such as automotive parts or tools.
Physical stamina to stand, bend, and kneel for extended periods.
Ability to work in awkward and cramped positions.
Ability to work in various weather conditions, such as extreme heat or cold, indoors and outdoors as needed.
Ability to work under pressure.
Ability to type on a keyboard.
Ability to operate a computer and other office productivity machinery, such as a calculator, copy machine, and printer.
Requires close vision for computer work and reviewing correspondence.
Ability to hear and talk.

Nice To Haves

Associate or bachelor’s degree preferred.
Previous experience in vehicle accessory sales preferred.

Responsibilities

Greets customers and asks questions to determine what each customer wants or needs.
Establishes, develops, and maintains positive customer relationships and ensures a positive customer experience by building value in our products.
Recommends, selects, and helps locate or obtain merchandise based on customer needs.
Enters customer information into necessary programs to ensure successful product delivery.
Answers incoming calls promptly and professionally.
Describes products and explains use, operation, and care to customers.
Maintains knowledge of current sales and promotions, payment and exchange policies, and security practices.
Computes sales prices, totals purchases, and receives and processes payments.
Understands the store’s financial objectives and works towards achieving those targets.
Watches for and recognizes security risks and thefts.
Answers questions regarding the store and merchandise.
Inventories stock and requisitions new stock.