Sales Associate / Design Consultant - Full Time

Biltmore • Phoenix, AZ

5d • Onsite

About The Position

Arhaus is a furniture and décor company founded in 1986 with a focus on sustainably sourced, lovingly made, durable products created in partnership with artisans around the world. The Design Consultant represents the Arhaus brand and works to maximize sales while consistently delivering an exceptional guest experience. The role uses the company’s selling model to close transactions and follows company standards, policies, and procedures.

The Design Consultant provides customer service and space-planning assistance while maintaining a sales-driven focus. Responsibilities include developing product knowledge and selling behaviors, organizing and cultivating business, following up with guests throughout the sales and delivery process, and collaborating with store colleagues. The position is full-time at Biltmore, with a flexible schedule to meet business needs, including evenings, weekends, and holidays.

Requirements

• Driven to achieve sales goals.
• Demonstrate knowledge of and passion for company products and services.
• Strong organizational, time-management, technological, and communication skills.
• Ability to work independently and collaboratively.
• Ability to deliver high-quality guest relations.
• Professional appearance and demeanor.
• Flexible schedule that meets business needs, including evenings, weekends, and holidays.

Nice To Haves

• Sales skills, a sense of design, or related experience preferred.

Responsibilities

• Meet required monthly sales and productivity standards.
• Continually develop enhanced selling behaviors according to the company’s selling model.
• Demonstrate strong product knowledge.
• Maintain a guest book to organize, generate, and cultivate business.
• Perform proactive and consistent follow-up with guests before and after the sale and at delivery.
• Work to improve performance based on feedback from store management.
• Promptly resolve guest concerns.
• Perform opening and closing duties as directed.
• Accurately perform systems functions and maintain operational standards.
• Record all hours worked.
• Review and act upon email and company communications.
• Participate in weekly one-on-ones and team meetings.
• Work collaboratively with all team members.

Benefits

• Exceptional advancement opportunities.
• Competitive earnings, bonus opportunities, and a generous employee discount.
• Medical, dental, and life insurance benefits; offerings differ between full-time and part-time status.
• Flexible spending plan.
• 401(k) retirement program and 529 college savings plan.
• Paid vacations and holidays for full-time employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed