Sales Associate / Customer Service - Johnson City, TN

Goodwill Industries of Tenneva, inc. • Johnson City, TN

4d • Onsite

About The Position

Goodwill Industries of Tenneva is hiring Retail Sales Associates to join their mission-driven team in Johnson City, TN. This role is ideal for individuals who are people-oriented, thrive in a fast-paced retail environment, and want to make a difference in their community. The company is looking for team members who are friendly, dependable, and eager to assist customers while ensuring the smooth operation of the stores. If you enjoy providing excellent service, maintaining organization, and collaborating within a team, this position offers a fulfilling opportunity to support valuable employment, education, and training programs.

Requirements

• Basic computer and POS (Point of Sale) skills
• Strong customer service and communication abilities
• Reliable, flexible, and able to take initiative
• Ability to work a varied schedule, including weekends
• Team-oriented attitude with a willingness to help wherever needed
• Must be able to stand, bend, and lift up to 35 pounds throughout a shift

Nice To Haves

• High school diploma or GED preferred
• Prior retail, donation processing, or cash-handling experience a plus

Responsibilities

• Provide professional, courteous service to all customers and donors — greeting everyone with a smile and a “thank you.”
• Operate the cash register and POS (Point of Sale) system accurately and efficiently.
• Work in any area of the store as needed, including: Receiving and sorting donations, Tagging and pricing clothing and household goods, Processing donated items for sale, Stocking, rotating, and organizing merchandise on the sales floor.
• Maintain a clean, safe, and organized workspace in both front and back areas of the store.
• Follow all procedures of the Goodwill Push System for inventory flow.
• Adhere to all safety, security, and payment policies.
• Participate in team meetings and support store goals through teamwork and positive communication.

Benefits

• 4 weeks of paid time off (for full time employees after introductory period)
• Medical, dental, and vision insurance
• Employee discount at Goodwill stores
• Opportunities for growth and advancement
• A meaningful mission — your work supports employment, education, and training programs that change lives
• Major holidays off
• A supportive team environment where your contributions are valued

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED