Sales Associate / Customer Service - Kingsport, TN

Goodwill Industries of Tenneva, inc.•Kingsport, TN

3d•Onsite

About The Position

Goodwill Industries of Tenneva is hiring Retail Sales Associates to join their mission-driven team in Kingsport, TN. They are looking for team members who are friendly, dependable, and eager to help customers while keeping stores running smoothly. This role is ideal for individuals who enjoy providing great service, staying organized, and working as part of a team. The position supports Goodwill's mission of empowering people through work and training.

Requirements

Basic computer and POS (Point of Sale) skills
Strong customer service and communication abilities
Reliable, flexible, and able to take initiative
Ability to work a varied schedule, including weekends
Team-oriented attitude with a willingness to help wherever needed
Must be able to stand, bend, and lift up to 35 pounds throughout a shift

Nice To Haves

High school diploma or GED preferred
Prior retail, donation processing, or cash-handling experience a plus

Responsibilities

Provide professional, courteous service to all customers and donors — greeting everyone with a smile and a “thank you.”
Operate the cash register and POS (Point of Sale) system accurately and efficiently.
Work in any area of the store as needed, including: Receiving and sorting donations, Tagging and pricing clothing and household goods, Processing donated items for sale, Stocking, rotating, and organizing merchandise on the sales floor.
Maintain a clean, safe, and organized workspace in both front and back areas of the store.
Follow all procedures of the Goodwill Push System for inventory flow.
Adhere to all safety, security, and payment policies.
Participate in team meetings and support store goals through teamwork and positive communication.