Sales Associate / Customer Service Representative

WellBiz Brands • Phoenix, AZ

4d • Onsite

About The Position

Drybar is a blow dry-only bar focused on providing excellent blowouts. We are looking for fantastic retail sales associates to provide excellent customer service to our clients. We want individuals who can make clients smile, befriend strangers, turn around customer experiences, remember names and faces, and multitask effectively.

Requirements

• 1+ years’ experience in a fast paced, customer service centric environment (sales associate, retail sales associate, customer service representative, store associate, salon associate, or a similar position)
• Previous experience with Point of Sale Systems strongly preferred
• High school diploma or equivalent
• Frequently required to stand and/or walk for duration of 6-8 hour long shifts

Nice To Haves

• Previous salon/spa experience preferred but not required

Responsibilities

• Lead the client’s experience from check in to check out, ensuring Drybar standards are upheld.
• Create a memorable experience for the client.
• Set the tone of a positive shop atmosphere by approaching the day as if hosting a party.
• Troubleshoot any reservation system issues, make changes to Client Profiles, and optimize appointments to fit business needs.
• Check notes to ensure clients’ needs are met.
• Maintain overall shop cleanliness by conducting walkthroughs behind the bar and keeping the front desk area clean.
• Promote a professional and brand-appropriate image.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1-10 employees