Sales Associate / Customer Service Representative

Drybar Shops • Phoenix, AZ

21h • Onsite

About The Position

Drybar is a blow dry-only bar focused on providing excellent blowouts. We are hiring immediately for fantastic retail sales associates to provide excellent customer service to our clients. If you can make anyone smile, befriend strangers, turn around a failing customer experience, remember names and faces, and multitask effectively, then we want to meet you!

Requirements

• 1+ years’ experience in a fast-paced, customer service-centric environment (sales associate, retail sales associate, customer service representative, store associate, salon associate, or a similar position)
• High school diploma or equivalent
• Promote a professional and brand-appropriate image
• Frequently required to stand and/or walk for duration of 6-8 hour long shifts

Nice To Haves

• Previous experience with Point of Sale Systems strongly preferred
• Previous salon/spa experience preferred but not required

Responsibilities

• Lead the client’s experience from check in to check out, ensuring Drybar standards are upheld and creating a memorable experience.
• Set the tone of a positive shop atmosphere by approaching the day as if hosting a party.
• Troubleshoot reservation system issues, make changes to Client Profiles, optimize appointments to fit business needs, and check notes to ensure clients’ needs are met.
• Maintain overall shop cleanliness by conducting walkthroughs behind the bar and keeping the front desk area clean.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees