Sales Associate / Customer Service Representative

WellBiz Brands • Lyndhurst, OH

23h • Onsite

About The Position

Join the Drybar Team as a Sales Associate! At Drybar, we keep things simple: focus on one thing and be the best at it. For us, that means creating amazing blowouts and unforgettable experiences. No cuts. No color. Just blowouts. We’re looking for an energetic, friendly, and sales-driven Sales Associate / Customer Service Representative to be the welcoming face of Drybar. In this role, you’ll help create a fun, polished experience for every client—from the moment they walk through the door until they leave feeling confident and beautiful.

Requirements

• At least one year of experience in a fast-paced, customer-focused environment, such as retail, hospitality, sales, front desk, or salon services
• Previous point-of-sale system experience strongly preferred
• High school diploma or equivalent
• Strong communication, sales, and customer service skills
• The ability to multitask and stay organized in a busy environment
• Excellent problem-solving and troubleshooting abilities
• A positive, professional attitude—even under pressure
• A track record of providing above-and-beyond customer service
• The ability to stand and walk for the majority of a six- to eight-hour shift
• Confidence using technology and learning new systems
• A team-first mindset and willingness to jump in wherever needed

Nice To Haves

• Salon or spa experience is a plus, but not required

Responsibilities

• Welcome clients and create a warm, upbeat experience
• Manage appointments, check-ins, checkouts, and front desk operations
• Educate clients about Drybar memberships, services, and retail products
• Recommend products and services based on each client’s needs
• Process transactions accurately using the point-of-sale system
• Help maintain an organized, polished, and welcoming shop environment
• Solve client concerns calmly, professionally, and efficiently
• Support the team during busy shifts and special events

Benefits

• Free Drybar services
• Bonuses for membership sales
• Flexible scheduling
• Discounts on all retail products
• A clear career path with opportunities for professional growth
• Ongoing training and development
• A fun, fast-paced, team-focused environment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED