Sales Associate / Customer Service Representative

WellBiz Brands • Warrington, PA

8d • Onsite

About The Position

This is a sales job. Drybar is a blow dry-only bar focused on providing excellent blowouts. The company hires closers who are relentless, target-crushing sales professionals that treat every client interaction as a sales opportunity. The primary mission is to sell memberships, make outbound calls to book appointments and win back lapsed members, upsell services and products, and convert clients into loyal members. The role requires a high level of competitiveness, drive, and energy focused on achieving and exceeding sales targets.

Requirements

• 1+ years of real sales experience (retail sales, membership sales, inside/phone sales, or any quota-carrying role).
• Comfortable and confident on the phone, making outbound calls and reaching out to members and prospects.
• Proven, documented track record of hitting and beating sales targets.
• Elite closing skills: ability to overcome objections, create urgency, and ask for the sale every time.
• Genuine hunger to sell; competitive, driven, and energized by the chase.
• Previous experience with Point of Sale Systems.
• High school diploma or equivalent.
• Ability to work at a sustained, fast pace.
• Excellent problem-solving and troubleshooting skills.
• Track record of over-the-top, amazing customer service.
• Ability to multitask with ease.
• Ability to stand and/or walk for the duration of 6–8 hour shifts.
• Cool, confident, and professional under pressure.

Nice To Haves

• Previous salon/spa experience.

Responsibilities

• Close memberships, pitch and sign up new members on every single visit.
• Make outbound calls daily to book appointments, win back lapsed members, chase down prospects, and reactivate your book.
• Meet and exceed daily, weekly, and monthly sales targets.
• Upsell add-ons, retail, upgrades, and packages during every transaction.
• Build and own your client book, turning one-time clients into loyal, recurring members who refer friends.
• Convert walk-ins, first-timers, and browsers into paying customers.

Benefits

• Competitive compensation plan with potential to earn between $12 and $20 per hour.
• Uncapped membership sales bonus.
• Free employee blowouts (Monday - Wednesday).
• Discounts on all retail products.
• Clear career path for proven sales performers.
• Ongoing sales and product training.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED