Sales Associate / Customer Service Representative

Drybar Shops • Chicago, IL

5d • Hybrid

About The Position

We’re looking for team members who are open to floating between our River North and Midland Hotel locations to support scheduling and shop needs. We’re looking for someone who is friendly, positive, and outgoing, passionate about customer service, a strong communicator, comfortable recommending products, services, and memberships, organized and able to multitask in a busy environment, and open to working at both Chicago locations as needed. Retail, salon, hospitality, or sales experience is a plus.

Requirements

• Friendly, positive, and outgoing
• Passionate about customer service
• A strong communicator
• Comfortable recommending products, services, and memberships
• Organized and able to multitask in a busy environment
• Open to working at both Chicago locations as needed
• Weekend availability is required at both locations.
• Willingness to float between River North and Midland Hotel is preferred.

Nice To Haves

• Retail, salon, hospitality, or sales experience is a plus

Responsibilities

• Greet every guest with exceptional hospitality
• Schedule appointments and manage check-in/check-out
• Recommend memberships, service add-ons, products, and hot tools
• Help drive retail and membership sales
• Support the team in creating a seamless salon experience
• Help the shop achieve its customer service and sales goals

Benefits

• Flexible part-time and full-time schedules
• Fun, supportive team culture
• Health benefits for eligible full-time team members
• AFLAC benefits available to all team members
• 20% employee discount on Drybar products
• Opportunities for growth and advancement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed