Sales Associate & Customer Service Personnel

SafeSplash + SwimLabs Morrisville (Triangle) • Holly Springs, NC

7d

About The Position

IF YOU’RE PASSIONATE ABOUT KIDS OR THE SPORT OF SWIMMING, YOU’RE AT THE RIGHT PLACE. Smart fish swim in schools® You may be our next great Associate at SafeSplash + SwimLabs Morrisville (Triangle)!

Requirements

• Happy and professional disposition; hospitable and caring
• Sales Experience
• Social Media posting experience.
• Lead calling experience
• Exceptional customer service focus: deliver quality experience, can handle pressure of customer escalations
• Experience using spreadsheets and word processing software such as Microsoft Suite
• Dependable and flexible schedule: will be required to work some evenings and weekends
• Phone skills

Nice To Haves

• Swim Lesson and/or competitive swimming experience: knowledge of the four basic strokes, teaching curriculum, and stroke progression
• CPR & First Aid Certified

Responsibilities

• Assist clients and visitors by greeting, welcoming, and directing them appropriately
• Maintains client accounts by recording accurate and up-to-date information, take client payment when necessary; scheduling classes and appointments
• Assists clients with retail merchandise; is knowledgeable of all retail products and information; manages retail sales
• Enroll students
• Follow up with leads and Drop lists by phone and text
• Check in kids as needed
• Explain policies to parents
• Schedules, promotes and participates in special events, and keeps all client communications updated, and visibly posted in public areas of lobby.

Benefits

• Opportunity for advancement
• Competitive salary
• Flexible schedule
• Competitive pay based on experience and skills
• 50% off on swim lessons for your children
• Free use of the best swim technology in the area
• We invest in you! Grow your career in the industry

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed